We hope this About Us page helps you to learn more about our team and to understand what sets ACS Roofing apart from its competitors.
We are a family owned and operated business with a reputation of trust and honesty that has been extended to customers, employees, and vendors alike. Our commitment to customers is complete satisfaction with the highest quality of materials and workmanship available. We put in writing everything we will be doing and constantly review each project for any updates. Our commitment to higher standards carries through to our employees. We have put a great team in place so that all aspects of our work runs smoothly.
Mark Tate, Owner:
Mark is ACS’s President and primary inspector. He has been working in the construction and roofing fields for over 40 years. He is a licensed General Building Contractor and Roofing Contractor. He saw the need for a higher quality of workmanship in the industry and thus began his own business. Since then, he has developed a keen sense of customer satisfaction and professionalism. He has had extensive training in building science principles for Home Performance Contractors through the Building Performance Institute. This is a major advantage for doing any kind of retrofitting or inspections. In his quest for accuracy within the roofing industry, Mark became a Certified Tile Roofing Institute Installer and a Certified Haag Roofing Inspector in both Residential and Wind Damage.
Mark possesses some of the highest certifications and qualifications in the roofing industry.
- Mark is a HAAG certified Inspector in both Residential Roofing and Wind Damage.
- Mark is certified with the Tile Roofing Institute (TRI).
- Mark has been extensively trained and educated in Building Science Principles (BSP) through the Building Performance Institute (BPI), critical for the recommendation of energy efficient and ventilation products to the home.
- Mark continually receives education throughout the year from these academies.
- Mark has maintained an impeccable record with the CSLB and ACS Roofing is a BBB Accredited Business with an A+ rating. ACS Roofing also has the distinction of being a certified shingle master company with Certainteed.
- Mark has truly raised the bar of roofing practices, and his expertise is of advantage to any homeowner. His commitment to quality and customer satisfaction is also evident in his impeccable inspections and reports.
Amos Tate, Inspector and Project Manager:
Amos has worked with ACS Roofing since its beginning. He has 20 years of experience in the construction industry, and has worked in several trades such as framing, sheer wall, concrete, gutters, siding, and roofing. As an experienced Supervisor and Project Manager, he knows the importance of blending customer service and efficient production. He takes great pride in the quality of his work and is committed to satisfy every customer—even if it means going the extra mile! Similarly to Mark, Amos possesses some of the highest certifications and qualifications in the roofing industry.
- Amos is HAAG certified in Residential Roofing.
- Amos is a Federal Aviation Administration (FAA) licensed drone pilot for commercial inspection work.
- Amos is a Master Shingle Applicator Certified Installer.
Ken Ficht, Foreman, Journeyman Installer, and Repair Technician:
Ken has also loyally worked with our company since the beginning. He has over 30 years of experience working in the roofing industry, and his quality craftsmanship is a testament to that. Our company’s higher standards of quality are evident in the hard work of this roofing professional. He often works as a team with his son Kenny Jr.
Kenny Jr., Journeyman Installer, and Repair Technician:
Kenny Jr. has been with the company for 8 years and around roofing all his life. Growing up and working with his father, he has developed into an extremely productive installer and skillful repair technician. He is known for his fine manners and respectfulness to customers.
Mark AKA “Doc”, Front Office Technician:
Doc is our customer’s first point of contact with our company. Among many other tasks, he answers our phones and makes appointments. Doc has excellent customer service skills, and carefully and patiently listens to each customer’s concerns in order to fully understand their needs and give them a personalized appointment with our Inspector. He is a great guy to work with, and he is invaluable to our team!
Bill McDonnell, Gutter Installer:
Bill has been working in the field of gutters locally for decades and is an expert when it comes to installing gutter systems. He is kind and mild-mannered and has a reputation for providing excellent finished products and we are privileged to have him as a part of our team.
Renee, Office Administrator:
Renee is a crucial part of the ACS team; she manages the front office with efficiency and care. She manages everything from customer care, relationships with vendors, overseeing the accounting department and day-to-day office logistics. She also maintains compliance with company policy and supervises members of the administrative staff. Renee is happy to personally assist employees and customers with any issue they may be facing so that the company can run smoothly.
Aury Perez, Bookkeeper:
Aury fills the dual positions of Payroll Officer and Bookkeeper. Her job as our bookkeeper is to update and maintain our accounts, which she does with precision. Do you have any outstanding invoices or questions about your bill? Call our office and ask for Aury. She will kindly help you with your questions. Excellence is what drives her to work hard as a member of the ACS Roofing family team. She is as polite and friendly as a person can be!
Scotty the Dog:
Scotty started with ACS by wondering on the property of the office one day as a lost puppy. We have adopted him as part of the ACS team. He is loyal to our company, working 7 days a week from dusk till dawn. His listening skills and calming presence makes him an integral part of ACS Roofing.